At Mata (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Mata Application (“App”) and related services.
By using the Mata Application, you agree to the practices described in this Privacy Policy.
Depending on how you use the Mata Application, we may collect the following information:
Full name
Mobile number
Email address
Date of birth, where required
Gender, where applicable
Address or location details
Profile photograph, if you choose to upload one
Other information that you voluntarily provide through the App
When you create or use an account, we may collect information required to authenticate and manage your account, such as your mobile number, email address, username, and login details.
We may automatically collect certain technical information, including:
Device type and model
Operating system
App version
IP address
Browser information
Device identifiers
Crash reports and diagnostic information
Usage and interaction data
If location services are required for specific features of the App, we may collect your approximate or precise location only after obtaining the necessary permission from you.
You can disable location access through your device settings. However, certain features may not function properly without location access.
We may use the information collected to:
Create and manage your account
Provide and maintain the Mata Application
Provide requested services and features
Verify your identity where required
Communicate with you regarding your account or services
Send important notifications and updates
Improve the App, services, and user experience
Monitor application performance and security
Prevent fraud, misuse, and unauthorized access
Comply with applicable laws and legal requirements
Resolve technical issues and customer support requests
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected without appropriate notice or consent, where required by law.
We do not sell or rent your personal information to third parties.
We may share information with trusted service providers who assist us in operating the App and providing services. These providers may include hosting providers, analytics providers, communication services, payment processors, and technical service providers.
We may also disclose information:
When required by applicable law or legal process
To comply with government or regulatory authorities
To protect our rights, property, or safety
To protect the safety of users or other individuals
To detect or prevent fraud, security threats, or illegal activities
With your consent or at your direction
Third-party service providers are expected to process information only for legitimate purposes and in accordance with applicable privacy and security requirements.
The Mata Application or its associated website may use cookies, SDKs, pixels, and similar technologies to improve functionality, understand usage patterns, remember preferences, and enhance the user experience.
You may be able to control certain cookies or tracking technologies through your device or browser settings.
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
We retain your personal information only for as long as reasonably necessary to provide our services, maintain your account, fulfill legitimate business purposes, resolve disputes, comply with legal obligations, and enforce our agreements.
When information is no longer required, we may securely delete or anonymize it in accordance with applicable laws.
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Withdraw consent where processing is based on consent
Request information about how your personal data is processed
Object to or restrict certain processing activities
Request a copy of your personal information, where applicable
To exercise any applicable rights, you can contact us using the details provided below.
The Mata Application is not intended for children who are below the minimum age required under applicable law to independently provide personal information.
We do not knowingly collect personal information from children without appropriate parental or guardian consent where such consent is legally required.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
The Mata Application may use third-party services or contain links to third-party websites, applications, or services.
Third parties may have their own privacy policies and terms of use. We are not responsible for the privacy practices, content, or security of third-party services.
We recommend reviewing the privacy policies of any third-party services you access through the App.
If the Mata Application provides payment-related services, payments may be processed through third-party payment providers.
We may not directly collect or store your complete payment card, banking, or other financial credentials. Payment information may be handled directly by the applicable payment provider in accordance with its privacy policy and security practices.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the Effective Date at the top of this Privacy Policy. Where required, we may also provide additional notice through the App or other appropriate communication channels.
We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
App Name: Mata
Company/Organization: [Company Name]
Email: [Privacy/Support Email]
Phone: [Phone Number]
Address: [Company Address]
We will make reasonable efforts to respond to privacy-related requests within the period required by applicable law.
By using the Mata Application, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein, subject to applicable law.
